[PDF.83fs] Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book

Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book

[PDF.th56] Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book

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 | #2371409 in Books |  BookSurge Publishing |  2009-02-26 |  2009-02-26 | Original language:English | PDF # 1 |  8.50 x.85 x7.00l,1.45 | File type: PDF | 376 pages

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||16 of 16 people found the following review helpful.| Good study guide for those new to ITIL|By singlespeed|This was one of the three books I used to study for the ITIL Foundation
exam. The author does a nice job of providing a high-level presentation
of the material and then using the following chapters to provide a detailed
breakdown of the various ITIL processes.

This book would be ideally suited fo

As business becomes more and more dependent on technology, there is considerable attention given to the concept of aligning IT to the business. Until ITIL version 3, this concept remained mostly conceptual. The IT Infrastructure Library, by focusing on the principle of providing services, empowers IT and the business with the tools they require to enable this alignment. Having become the de-facto standard in IT Service Management, ITIL is rapidly gaining popularity ac...

You can specify the type of files you want, for your gadget.Foundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book   |  Brady Orand. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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